Collection of personal information
We collect personal information (including customers' full names, addresses and contact details) so that we may administer the ForexCT Trading Platform and our customer relationships and provide customers with the products and services they request from us as well as information on the ForexCT Group's ("the Group") products and services.
Where necessary, we also collect information on individuals such as company directors and officers (where the company is our customer), as well as customers' agents and persons dealing with us on a "one-off" basis.
The law may also require us to collect personal information, e.g. Commonwealth legislation requires us to identify persons who open or operate accounts. [note: new anti-money laundering rules will probably apply and require the collection of additional information].
We may take steps to verify the information collected, e.g. a birth certificate provided as identification may be verified with records held by the Registry of Births, Deaths and Marriages to protect against impersonation, or we may verify with an employer that employment and remuneration information provided in an application for credit is accurate.
You must provide us with accurate and relevant information.
If you provide us with incomplete or inaccurate information, we may not be able to provide you with the products or services you are seeking.
Personal information may be disclosed to:
- Other members of the Group for the purpose of providing services to you or for the purpose of providing you with information about those services.
- brokers and agents who refer your business to us
- any person acting on your behalf, including your financial adviser, solicitor or accountant, executor, administrator, trustee, guardian or attorney)
- other financial product providers to which your investment might be transferred; and
- organisations, including overseas organisations, to whom we outsource certain functions.
Personal information may only be used by our agents, contractors and outsourced service providers for the purposes set out in this policy.
We may also disclose personal information to other financial institutions and organisations at their request if you seek credit from them.
We may be allowed or obliged to disclose information by law, e.g. under court orders or statutory notices pursuant to taxation or social security laws.
By using the ForexCT Trading Platform you confirm that you consent to the use and disclosure of your personal information, as set out in this policy.
Access to your personal information
You may access your personal information by contacting - firstname.lastname@example.org
We may charge you the reasonable cost of providing this access.